Keep up with the latest industry buzz with Comarch Telco Review Blog

Does artificial intelligence have a future in the business market? Learn more about the use of AI in chatbots that are able to discuss with users different topics without delays. It is definitely note-worthy in 2023, when a large number of telecoms will become digital.

Has your telecommunications company recently had to deal with the limited availability of industry experts? This challenge is becoming increasingly common. What's more, it involves the physical network layer and the resources of professionals available in the visual layer. Yet there are increasingly more ways to address the issue of increasingly limited access to the knowledge and experience of valued employees. Learn the Comarch way.

Customer care is king in any business, and all companies must strive to make continuous improvements in this field. For telcos, advances in artificial intelligence systems for customer experience monitoring are playing a key role in this.

5G and the Internet of Things make autonomous telecommunications networks not just desirable, but essential. And, with AI and ML technologies becoming ever more advanced, fully zero-touch management and maintenance seem to be just around the corner.

Can AI/ML-powered solutions and the cloud bring back people who have passed? Where does the technology lead us, and what is the place of telecoms in this? Discover the story based on Black Mirror, and real-life events.

How can NaaS drive 5G monetization process? Why is network slicing crucial to NaaS, and what are its biggest challenges? Discover the findings of our newest research conducted with The Fast Mode.

Will 2021 be the year that AI/ML-driven technologies will finally bloom? If so, why now? Discover our new year expert predictions regarding artificial intelligence and machine learning.

In the Internet of Things, artificial intelligence and machine learning might look like the difference between success and failure for a business. Broadly speaking, that’s correct – but only when these technologies are used wisely in conjunction with human skills and know-how.

We’ve long used artificial intelligence and machine learning – for example in the aerospace industry – but they are now becoming bywords for success in many industries, telecommunications included. The reason is that AI and ML facilitate automation to a degree demanded in the age of 5G and the Internet of Things (IoT). And automation is where today’s telcos are headed…